Frequently Asked Questions
Everything you need to know about shopping for your home at daals.
What are your delivery options and lead times?
We offer standard and express delivery services across the country. Lead times vary depending on whether the item is in stock or a made-to-order piece; typical delivery for in-stock furniture is 3-5 working days.
Can I return an item if it doesn't fit my space?
Yes, we offer a 30-day return policy. If you find that your new furniture doesn't quite fit your room, you can return it in its original packaging for a refund, subject to our return shipping fees.
Do you offer assembly services for large furniture items?
Many of our products are designed for easy home assembly with clear instructions included. For larger items, we offer a 'Room of Choice' delivery service, though full assembly services vary by location and product type.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and offer flexible financing options through partners like Klarna and Clearpay to help you spread the cost of your home makeover.
How can I check the status of my order?
Once your order is dispatched, you will receive a tracking link via email. You can also log into your daals account to view real-time updates on your furniture's journey to your home.
Are your products covered by a warranty?
Quality is our priority. All daals furniture comes with a standard 12-month manufacturer's warranty covering structural defects and workmanship to ensure your home stays beautiful for years to come.